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Technology or Digital Architect (m/f/d)
Bad Homburg
Aktualität: 22.03.2021
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22.03.2021, Hexaware Technologies GmbH
Bad Homburg
Technology or Digital Architect (m/f/d)
L2 support for the Operations - primarily production support team - production both online and batch for the Apps up and running. This team has to ensure that Apps will have the high availability to the users
Batch/Online monitoring
Closely working with the customer to resolve their questions and provide the clarifications
Understanding of the tickets/defects raised by the users
Providing the clarifications to the business and users
Provide the initial analysis quickly
Hot fixes into the production (entire life cycle of the development)
Reporting to the customer on the production issues and providing the planning
UAT support for the projects and releases - User Acceptance Testing for the hotfixes, planed deployment of the defects, CRs and Projects
Coordination to the offshore teams and get the things done as per the plan - appropriate support from experienced colleagues provided
Facilitating the communication between offshore teams and the customer
Graduates from IT/Computer
Science/Similar qualification
Berufsfeld
Standorte