Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work
18.02.2025
Lufthansa Group Digital Hangar GmbH
Frankfurt / Main
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Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work
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Frankfurt / Main
Informationen zur Anzeige:
Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work
Frankfurt / Main
Aktualität: 18.02.2025
Anzeigeninhalt:
18.02.2025, Lufthansa Group Digital Hangar GmbH
Frankfurt / Main
Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work
Aufgaben:
- As an Intern Digital Product Experience & User Research , I play a key role in supporting the Digital Hangar's research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.
- I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection.
- In collaboration with the product teams I invite participants to research sessions, following all the established protocols and ensure a good documentation for all stakeholders
- Additionally I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional.
- I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person.
- I also support the Product Domain management team in coordination & analysis taks.
- A day with us
- Hotfixes, release cycles, PI planning...- are part of our everyday life. The difference is that you have the opportunity to design the digital touchpoints for passengers of the Lufthansa Group airlines.Your ideas are transformed into customer-centric high-end IT solutions.
- Digital Hangar on LinkedIn
Qualifikationen:
- I am pragmatic and interested in improving the digital experience for the Lufthansa Group.
- Currently enrolled in a Bachelor's or Master's degree program in Research, Psychology, Human-Computer Interaction (HCI), Business Administration, Design, Journalism or a related field
- Basic understanding of user research methodologies (e.g., interviews, surveys, usability testing) is a plus
- I'm an organizational whiz with a keen eye for detail. Nothing gets past me!
- I will be enrolled during the whole period of the working student contract
- I am able to use my strong communication skills to ensure effective, open and trusting communication
- Structured way of working, team skills and strong organizational skills
- Good knowledge of Microsoft Office
- Very good command of German and English language
Wir bieten:
Free parking, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Free snacks / drinks
Unser Kontakt:
E-mail address for inquiries
People-DH@Lufthansa-Group.com
Fachrichtung
Art des Angebots
Bundesland
Standorte