Working Student (f/m/d) CRM Application Management
19.06.2025
Siemens AG
München, Erlangen
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Working Student (f/m/d) CRM Application Management
München, Erlangen
Aktualität: 19.06.2025
Anzeigeninhalt:
19.06.2025, Siemens AG
München, Erlangen
Working Student (f/m/d) CRM Application Management
Aufgaben:
- As a Working Student in our CRM Application Management team, you'll collaborate with experienced CRM product owners, key users, and IT specialists to operate, enhance, and optimize solutions such as Microsoft Dynamics 365. This is an ideal opportunity to translate your academic know-how into hands-on experience while shaping digital customer journeys at a global technology leader.
- Data quality & reporting: run duplicate checks, cleanse data, and build dashboards that give stakeholders actionable insights. Monitor and troubleshoot failed Power BI dataset refreshes, analyze error messages
- Process optimization: map current processes, identify improvement ideas, and prototype automations with low-code tools (e.g., Power Automate, Mendix).
- Support deployments: Execute end-to-end test scenarios before every production release, documenting findings and supporting zero-defect go-lives
- Create transparency: Build and maintain concise documentation of incidents, resolutions, process flows and KPIs so the team can learn faster every day.
Qualifikationen:
- You are currently studying Computer Science, Business Informatics, Business Management or a related field
- Initial exposure to a CRM platform (Salesforce, Microsoft Dynamics 365, etc.) through university projects, internships, or certifications is a plus
- Basic understanding of relational data models; SQL skills or experience with reporting tools (Power BI, Tableau) beneficial
- Familiarity with agile methods (Scrum, Kanban) and ticket systems (ServiceNow, Azure DevOps)
- Reliable self-starter with a structured way of working, strong analytical mindset, and eagerness to learn
- Fluent in English (German is a plus)
Wir bieten:
- As a working student at Siemens, you have the opportunity to actively contribute in various areas and fully apply your skills.
- Your individual personality and perspective are important to us. We create a working environment that reflects the diversity of the society and support you in your personal and professional development. Let's get to know your authentic personality and create a better future together with us. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
Unser Kontakt:
Siemens.de/jobs
Www.siemens.de/careers - if you would like to find out more about jobs & careers at Siemens.
If you have more questions please contact: www.siemens.de/fragenzurbewerbung
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