Informationen zur Anzeige:
Working Student - IT Service Management & Integration (f/m/d)
Frankfurt
Aktualität: 13.04.2024
Anzeigeninhalt:
13.04.2024, Allianz Global Investors Europe GmbH
Frankfurt
Working Student - IT Service Management & Integration (f/m/d)
Support to define KPIs and thresholds for IT Infrastructure Services
Supporting IT Service Management & Integration team foundations
Preparation of management reports, decision-making papers
Support of IT projects and task forces in communication, organization and analytic tasks
Exploration of AIOps
Exposure to central ITSM ServiceNow platform and working on services analysis
Support in preparation of the cost-benefit analysis in Excel and PowerPoint
Support in documentation of the process steps, improvements of processes
Support in tracking and documentation of audit findings
Collaboration across within IT and cross-functions, internal audit, finance, IT support, procurement
Ideally experience in project management (PMO), IT Service Management, ITIL processes
Studies related to Computer Science/Math/Science/Engineering or related field of study
Knowledge of Microsoft 365 Suite of services
Good interpersonal and communication skills, positive and creative thinking
Good team player, and collegial attitude
Proficiency in English (both reading and writing)
Fachrichtung
Art des Angebots
Bundesland
Standorte